We have your back, just reach out through the chat widget and we will get you the missing information.
Is there a money-back guarantee?
Yes! We offer a 60‑day money-back guarantee on the annual subscription. If Unplex doesn’t deliver tangible value within that time, just reach out and we’ll refund you—no questions asked.
What is included during the trial?
During the 10-day free trial, you have full access to all of Unplex’s features, including collaboration, chat, matrix, writer, and platform tools.
Do I need to provide payment details upfront?
You do not need to provide any credit card information to start the trial, making it completely risk-free.
Do you offer volume discounts?
Yes – for larger teams (over 10 seats), volume discounts are available. Please contact us to discuss your firm’s specific needs and get a tailored offer.
How long does onboarding take?
You can be up and running in as little as one day. Our in-app onboarding wizard and support team guide you through setup, integrations, and best practices so you can start seeing ROI quickly.
Can I customize Unplex to my firm's workflow?
Absolutely. With Enterprise, you'll get private cloud hosting, custom-trained AI agents tailored to your firm’s documentation styles, and advanced integrations (e.g., with practice management software). Professional users receive best-practice templates and standard integrations.
How does Unplex comply with professional secrecy obligations?
Unplex fully respects your duty of professional secrecy. For Swiss lawyers, we offer a Confidentiality Agreement under which Unplex acts as your auxiliary person (“Hilfsperson” under Swiss law). This binds us to the same confidentiality obligations as your own staff and ensures all processing of data is covered by professional secrecy.
We take this seriously—our infrastructure and access protocols are designed with this legal framework in mind.
Where is my data hosted?
Unplex is built for strict data privacy. The application layer is hosted with a Swiss cloud provider that is ISO-certified and fully compliant with Swiss data protection law.
In addition, Unplex uses carefully selected subprocessors to provide core infrastructure services (e.g., for AI model inference or storage). These subprocessors are all based in the EU, operate under GDPR, and are ISO 27001 certified.
No data is transferred outside of Switzerland or the EU.
Trusted by over 300 lawyers, in-house teams and legal professionals globally
I tried it once and couldn’t go back. Unplex fundamentally changed how I work with documents, now I can focus on the relevant tasks!
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Raphael Sutter
Attorney
Unplex is structured, fast and automated. Highly recommendable. Thanks.
J
Hans Reiser
Attorney
We're a small firm, but with Unplex, we punch way above our weight and our clients feel the difference
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Breno Frias
In-House Counsel
I tried it once and couldn’t go back. Unplex fundamentally changed how I work with documents.
J
Thomas Wild
Legal Counsel
Unplex turned a high-risk, manual process into an automated, auditable workflow. It’s now essential to our transactions.
J
John Krasinski
M&A Partner
I review contracts 10x faster. It’s like adding a second brain to my legal work — minus the fatigue.
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