Reduce your third party data exposure, so you keep your client data confidential.
Keep in control
Unplex gives you complete control over your AI configuration. Choose between trusted third-party providers or deploy within your own secure environment - ensuring confidential documents never leave your control.
Work securely with confidential data.
Unplex is designed for regulated industries. You can work with sensitive client and business data in full confidence, without anonymization or external exposure.
FINMA Compliant
Meets supervisory expectations for AI and data handling in financial institutions.
BGFA & BRAO Compliant
Protects professional secrecy under Swiss and German bar regulations.
GDPR & DSG Compliant
Unplex is hosted on servers located within the European Economic Area (EEA) and is fully compliant with the GDPR.
Secure sign-in with Single Sign-On only — no passwords. Combined with 256-bit encryption for maximum access control and data protection.
Audit Logs
Every action is recorded in detailed audit logs, giving you full transparency and compliance-ready traceability.
No Foundation Model Training
Your data is never used to train AI models. Processing is limited to the task at hand, ensuring confidentiality by design.
You maintain control over your data at all times.
Serious about security?
Book a demo to see Unplex in action.
What encryption standards does Unplex use?
All data at rest is encrypted using AES-256, and all data in transit is protected with TLS 1.2+. This applies across our databases, internal services, and cloud communication layers.
Is Unplex compliant with DSG, GDPR, and the Swiss Attorney–Client privilege?
Yes. Unplex is built for DSG (CH) and GDPR (EU) compliance, and fully aligned with BGFA obligations. We never use customer data for model training, and you retain complete control over data residency and sub-processors.
What cloud infrastructure do you use?
Unplex is hosted entirely on Infomaniak in Switzerland, ensuring that your documents, projects, and processed data remain under Swiss jurisdiction at all times.
For AI processing, Unplex securely accesses LLM models from Microsoft Azure and AWS, without ever allowing these providers to store, train on, or retain your data. All interactions with the models are ephemeral, encrypted, and routed through our Swiss-hosted infrastructure.
Do you conduct penetration testing on a regular basis?
Yes. We conduct third-party penetration tests at least annually and after major changes to our infrastructure or product.
Are your environments segregated, and is customer data ever used outside of production?
We maintain fully isolated environments for development, staging, and production. Customer data is never used in testing or staging.
What authentication methods are supported?
Unplex supports SSO through SAML 2.0 and OID, We integrate with providers like Microsoft Entra ID, Google Workspace, and others via Auth0.
How are encryption keys managed?
Absolutely. With Enterprise, you'll get private cloud hosting, custom-trained AI agents tailored to your firm’s documentation styles, and advanced integrations (e.g., with practice management software). Professional users receive best-practice templates and standard integrations.
Do you support Bring Your Own Key (BYOK)?
Yes. We support BYOK for enterprise customers via Azure Key Vault. When enabled, we provision a dedicated storage account encrypted with your own key, giving you full control over encryption, including rotation and revocation. This setup provides an additional layer of data isolation and security.
Where is my data hosted and processed?
Unplex is built for strict data privacy. The application layer is hosted with a Swiss cloud provider that is ISO-certified and fully compliant with Swiss data protection law.
In addition, Unplex uses carefully selected subprocessors to provide core infrastructure services (e.g., for AI model inference or storage). These subprocessors are all based in the EU, operate under GDPR, and are ISO 27001 certified.
Enterprise clients can go further by customizing their setup — choosing which AI models and subprocessors are used, and where data is processed — to match specific compliance and data-control requirements.
No data is transferred outside of Switzerland or the EU.
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